Privacy policy

1. Who we are

Kenly is made by Wildemark Oy (business ID 3660865-9), Vaniljakuja 1b, 00990 Helsinki, Finland (“we”, “us”), the controller of the personal data this policy describes. Write to us at [email protected]. This policy covers the Kenly app and this website, from November 12, 2026.

In short:

• Kenly listens only while the mic is on, and the app shows when it is.
• What it hears, and what you type, goes encrypted to our server and on to Mistral AI, which transcribes, translates and speaks it, in the EU.
• Our server keeps no recordings, transcripts or translations once your session ends.
• Mistral AI keeps what it receives for up to 30 days to detect abuse of its service, and doesn’t use it to train its models.
• No account, no ads, no analytics, no tracking. We don’t sell your data.

2. What you say and type

The mic is on only during your turn in a conversation, or while Listen runs. While it’s on, the app streams what it hears to our server, compressed and encrypted, and our server passes it to Mistral AI to be turned into text. The text is translated and, if speech is on, read aloud, and the translation streams back to your phone. Lines you type, and lines you correct, take the same path without the audio.

To keep the translations consistent, our server sends the last few lines of the current session along with each new one. It holds them only in memory and forgets them when the session ends. Recordings aren’t saved, on your phone or on our server. We don’t use your voice to identify you or create voiceprints.

Anything said near the phone while it’s listening is processed in the same way, and that can include sensitive details such as health information. It’s used only to make the translation. If you’d rather a conversation didn’t pass through an online service, don’t use Kenly for it.

3. Mistral AI

Mistral AI SAS, in France, provides the speech recognition, translation and speech. We use its EU service, so your speech and text are processed in the European Union. Mistral AI processes them on our behalf, under a data processing agreement, and doesn’t use them to train its models. It keeps them for up to 30 days to detect abuse of its service, as a controller in its own right, and then deletes them. Its own policy is at legal.mistral.ai.

4. The people you talk with

When you use Kenly with someone, their speech is processed exactly like yours. Please tell them you’re using a translation app before you start.

5. On your phone

Your languages and display settings are saved only on your phone, and deleting the app deletes them. The conversation on screen is kept only while the app is open. Kenly needs the microphone permission to work; you can turn it off at any time in your phone’s settings.

6. Purchases and minutes

Kenly’s plans are bought through the App Store or Google Play, which take the payment. We never see your payment details, name or email address. A purchase service checks your subscription using the store receipt and an anonymous ID created on your phone.

To count your minutes, our server keeps that anonymous ID with your plan and the minutes used in the current period. It holds no recordings or text, and we can’t link it to you unless you tell us your ID.

7. Your connection

The app connects to our server through a hosting provider, which runs our server in Western Europe and receives your IP address and connection details. Our server uses your IP address only while you’re connected, to limit how many sessions one device can open at once, and doesn’t store it. The hosting provider keeps request logs, which can include IP addresses, for up to 7 days for security and troubleshooting.

8. Email

If you email us, we use your address, your message and anything in it only to reply to you.

9. This website

The site’s hosting provider and content delivery network receive your IP address and browser details to deliver the pages. The site sets no cookies of its own and uses no analytics. Your browser remembers if you pick light or dark.

10. Legal bases

Under the EU and UK GDPR, translating what you say and type, and counting your minutes, rely on giving you the service you asked for (Article 6(1)(b)). Processing the speech of the people you talk with, and keeping the service secure and free of abuse, rely on our legitimate interest in providing a working, secure translation service (Article 6(1)(f)). Email and the website rely on our legitimate interest in supporting you and running the site. Purchase records are also kept because accounting law requires it (Article 6(1)(c)).

11. Where data is kept, and for how long

• Speech, transcripts and translations are held in memory on our server only while your session lasts, and at Mistral AI, in the EU, for up to 30 days.
• Your settings stay on your phone until you delete the app.
• Minutes and plan, under your anonymous ID, are kept while they’re needed to count your minutes.
• Connection logs are kept for up to 7 days.
• Purchase data is kept while your plan needs it and as long as accounting law requires.
• Emails are kept while we need them to help you, or until you ask us to delete them.

Some of our service providers are based in the United States, so data may reach the United States even when it’s stored in the EU, protected by their data processing terms, such as the EU–US Data Privacy Framework or the EU’s Standard Contractual Clauses. Write to [email protected] for the list of providers.

12. Your rights

You can ask to access, correct, delete or receive your data, or to restrict or object to its use, by writing to [email protected]. As our server doesn’t keep your speech or text, we usually hold nothing that identifies you, but we’ll help, including with data our providers hold. We’ll answer within one month. You can also complain to the Data Protection Ombudsman in Finland or the authority where you live.

13. Children

Kenly is for people aged 13 and over. We don’t knowingly collect children’s data. If a child has written to us, tell us and we’ll delete the email.

14. Changes to this policy

If we start handling data differently, we’ll update this policy and its date. If a change matters, such as data going to a new service, we’ll say so in the app first.