Terms of use

1. About these terms

These terms are an agreement between you and Wildemark Oy (business ID 3660865-9), Vaniljakuja 1b, 00990 Helsinki, Finland (“we”, “us”), the maker of Kenly. By using the app you accept them. They apply from November 12, 2026. You can reach us at [email protected], and how we handle data is in our privacy policy.

2. What Kenly does

Kenly translates speech and text between languages and can say the translations out loud. It uses AI models from a third party, Mistral AI, which run online, so Kenly needs an internet connection.

3. Plans and minutes

• Translating needs a plan. Each plan includes a number of translation minutes per period (its allowance). The app and the store show each plan’s allowance and period before you buy.
• Minutes are counted while Kenly listens, including pauses, and for the speech it makes from lines you type or correct. When the allowance runs out, the sentence in progress is finished and translated, and the session ends.
• Unused minutes don’t carry over to the next period. The allowance starts afresh at the start of each period.
• To keep Kenly working for everyone, we may limit how long one session lasts or how many sessions run at once.

4. Buying a plan

Plans are sold through your app store as subscriptions. The store shows each plan’s length and price, in your currency and with any taxes, before you buy. Payment is charged to your Apple Account or Google account when you confirm the purchase.

5. Subscriptions renew until you cancel

• A subscription renews automatically for the same length unless you cancel it at least 24 hours before the current period ends. The renewal is charged within the 24 hours before the period ends.
• You manage and cancel it in your store: on an iPhone, in Settings › your name › Subscriptions; on Android, in the Google Play Store › Payments & subscriptions › Subscriptions. Deleting the app doesn’t cancel it.
• When you cancel, your plan and its minutes stay until the end of the period you’ve paid for.
• If a price changes, the store tells you beforehand and, where its rules ask, asks you to agree. A new price applies only from the next period.

6. Introductory offers

We may offer a lower introductory price, for example for a first week, sometimes with a smaller allowance. The store shows the offer’s price, how long it lasts and the regular price after it before you buy. An introductory offer is available once per account in your app store. When it ends, the subscription renews at the regular price unless you cancel at least 24 hours before.

7. Refunds

Apple and Google take the payments, so refunds go through them under their rules: for the App Store at reportaproblem.apple.com, and for Google Play through Google Play’s refund help. Your rights under the law where you live, such as a right of withdrawal, aren’t affected.

8. Your devices

A plan belongs to the account that bought it in your app store. On another device with the same account and platform, use Restore purchases in the app. Kenly has no account of its own, so a plan doesn’t carry over between iPhone and Android.

9. Apple’s Standard EULA

If you got Kenly from the App Store, Apple’s Licensed Application End User License Agreement (the Standard EULA) applies alongside these terms, and where the two differ, the Standard EULA applies. If you got it from Google Play, the Google Play Terms of Service apply to your purchases.

10. Translations can be wrong

Kenly’s transcriptions and translations are made by AI and can be wrong, incomplete or miss nuance, tone and names. Check anything important. Don’t rely on Kenly alone where a misunderstanding could cause harm, such as medical care, legal matters, emergencies or safety instructions: use a qualified interpreter there.

11. The people you translate

You’re responsible for using Kenly lawfully. Tell the people you talk with that you’re using a translation app, and don’t use Kenly to listen to or record conversations where you aren’t allowed to, such as private conversations you’re not part of.

12. Using Kenly fairly

We give you a personal, non-exclusive, non-transferable right to use Kenly on devices you own or control. Please don’t copy, resell or modify the app, get around its purchases or minutes, connect to our server other than through the app, overload it, or take the app apart, except where the law allows. The app, its name and its designs belong to us.

We keep improving Kenly, so its features and languages may change. We won’t reduce what a plan includes during a period you’ve already paid for, except where the law or a store requires it.

13. Warranty and liability

We work to keep Kenly working well, but can’t promise it will always be available, free of bugs or accurate. As far as the law allows, the app is provided as it is, we aren’t liable for indirect or unforeseeable loss, or for loss caused by relying on a translation, and our total liability to you is limited to what you paid for Kenly in the 12 months before the claim.

None of this limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn’t let us limit, and it doesn’t affect your rights as a consumer where you live.

14. Governing law

These terms are governed by the laws of Finland, and disputes go to the District Court of Helsinki. If you’re a consumer, you also keep the protection of the mandatory laws of the country where you live, and can bring a claim in its courts.

15. Changes to these terms

We may update these terms as the app changes. We’ll update the date at the top, and say so in the app before a change that matters takes effect. A change never alters the price of a period you’ve already paid for. If you don’t agree to new terms, you can stop using the app and cancel your subscription.